Mtec Smartzone

Why we will no longer be a welcoming church

We’ve decided to quit being a welcoming church. No kidding. We’re giving it up. Like so many congregations, we’ve sunk an amazing amount of time and energy into becoming a welcoming church. We changed worship styles, trained greeters and ushers, wore name tags, brewed coffee, went to workshops on hospitality and put our friendliest people …

This Is How Narcissistic Parents Treat Their Children

New research shows how the narcissistic parenting style affects children.

Building an (even more) intelligent professional services firm

Karen McAteer reveals the three required elements professional services firms need to become an intelligent enterprise.

4 Practices That Keep a Life Crisis From Creating a Business Crisis

Nurture relationships and practice equanimity while life is calm and you will be prepared to navigate a personal trauma that could upend your business.

7 Bookkeeping Habits Every Entrepreneur Should Adopt

Good bookkeeping is a foundational aspect of a healthy business. Keeping careful track of the money within your business is critical to its success.

4 Tips For Wearing Jewelry To Work

Are Reputation Management Services Worth It?

Reputation management is important for every property, but do you need a management service or software to do it right?

Connecting Field Service Management to the Internet of Things

Efficiency increases your bottom line. As IoT becomes the leading driver of increased efficiency in field service management, three major...

Seven Steps to an Effective IT Service Management Strategy

To have a fully functioning IT service management (ITSM) strategy, CIOs must connect all the necessary pieces together in a meaningful way.

The customer is king, but is your field service management the queen?

Discover why the survival and growth of a service organization are dependent upon its customer-focus and the right field service management software.

6 Steps to Ensure IT Service Management Tools Drive Business Value

Choose the best IT service management tools to mature your digital organization and drive business value.

Can An Employer Exclude Weight-Management Services for Adult Obesity?

Can a company's major medical plan have a general exclusion for weight-management services, such as behavioral management activities for adult obesity?

What is Agile Service Management?

What is Agile Service Management in an IT Service Management (ITSM) context? Is it an official term? Is there a body of knowledge behind it? Before answering that question, it’s important to define what is meant by agile.

How Jira Service Management Brings New Opportunity for Your Entire Enterprise

What comes to mind when you think about agile workflows and service management platforms? For many, these tools are associated with software and IT teams, which need flexible platforms to document, assign, and track tasks. But the reality is that every part of the enterprise can benefit from digital tools that streamline workflows and organize business-critical operations, especially now that so many teams are digital-first and remote.

Want To Build A Coaching Business? Go To School!

Coaches can follow these steps to open similar markets entrepreneurially, starting with individual students, creating a proof of principle and then marketing to the school to scale the business.

Mark’s Favorite Things: Strategic Coach Business Coaching

Mark Brown participates in Strategic Coach programs that are designed to help business owners create strategies for better business.

Building a Strong Enterprise Service Management (ESM) Strategy

Eight key steps (along with collaboration, buy-in, and effective communication) are required to successfully implement an Enterprise Service Management (ESM) solution.

Which Companies Provide Affiliate-Program Management Services?

There are services that will do the hard work of integrating the program and keeping track of your affiliates.

Fast asleep or counting sheep? Don’t let service management keep you up at night

If service management mis-cues are causing you sleepless nights and restless days, you're not alone. But the condition can often be cured with a few proactive steps.

4 Ways to Build your Part-Time Health Coaching Business

One of the biggest fears often holding us back from making a change or trying something new is the belief that it’s all-or-nothing once we take the plunge.If we’re not exactly sure how something will